Frequently Asked Questions
Q. What travel documentation do I need?
UNITED STATES CITIZENS
All United States citizens must have a valid Government Issued ID in order to board your plane to Oahu, Hawaii.
NON-UNITED STATES CITIZENS
If you are NOT a United States citizen (are traveling on a non-United States passport), please verify your specific documentation and vaccination requirements with your country's consulate before departing. Please note that non-United States citizens may require a visa, may require passports be valid for at least six months beyond your return date, and may require blank passport pages for entry and/or exit stamps.
ALL GUESTS
It is the sole responsibility of each attendee to verify and obtain all necessary documentation and vaccination requirements for travel.
Q. Can I extend my stay at the hotel?
Hotel extensions may be requested up to three nights pre and post. Hotel extensions are an additional cost - please contact Destinations for extension pricing.
Extensions are based on hotel availability and are NOT guaranteed until confirmed with the hotel. Please do NOT solidify your airfare until your extension dates have been confirmed. If you book extension dates and then later cancel, you will be held liable for any cancellation fees for those extension nights.
When you register for the trip, you will be able to request hotel extensions. If you have any questions, please contact the Destinations team at vivint@destinationsinc.com, (801) 446-5000, or toll-free at (800) 748-4777.
Q. What are the costs to bring 3rd/4th guests to share my hotel room with me?
Please see below for the cost to add 3rd/4th guests to your hotel room:
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Ages 0-5: $132 per person
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Ages 6-11: $347 per person
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Ages 12-16: $547 per person
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Ages 17 and older: $1,088 per person
*Please note that each room accommodates up to 4 people.
* Additional guest payment amounts will be deducted from payroll.
*If you choose to rent a car, you will be charged $75 less for each additional guest you bring.
3rd/4th guest pricing includes the shared hotel room, taxes, fees, transfers, and the included activities. 3rd/4th guest pricing does NOT include flights.
When you register for the trip, you will be able to add your plus one and 3rd/4th guests (if applicable) to your registration form. You will pay for any 3rd/4th guests at the time you register. If you have any additional questions, please contact the Destinations team at vivint@destinationsinc.com, (801) 446-5000, or toll-free at (800) 748-4777.
Q. Can I purchase an additional hotel room?
If available, you may purchase an additional hotel room. Please contact Destinations for pricing. Additional room pricing will include the hotel room, taxes, fees, transfers, and the included activities. Additional room pricing does NOT include flights. If you book an additional hotel room and then later cancel, you will be held liable for any cancellation fees for the hotel room.
If you are interested in purchasing an additional hotel room, please contact the Destinations team at vivint@destinationsinc.com, (801) 446-5000, or toll-free at (800) 748-4777.
Q. How will meals be paid for?
Vivint will provide each attendee a gift card to pay for any meals or food-related purchases during the trip.
Q. When will registration open?
For those who have earned and are committed to attending this trip, registration will open at the end of November 2024.
Q. What airport should I arrive at and depart from?
Flights should arrive and depart from the Honolulu International Airport (HNL).
Q. Who is in charge of booking my flight for my plus one and I?
To make booking easier, each qualifier will receive a $1,500 Visa gift card ($750 per person) to book flights for you and your guest. (It is required that you fill out Flight Details Form in order to finalize your transportation)
You can Message Abby Tuckett on Teams for more information on your gift card.
Q. When should I leave for the airport?
Recommended airport check-in time for domestic flights is two hours prior to departure.
Please check with your airline for schedule changes or flight delays and confirm the recommended check-in time prior to leaving for the airport. Please remember to allow extra time if you are unfamiliar with the airport, are leaving during heavy traffic times, or have excess baggage.
For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the website at Transportation Security Administration.
Q. When should I plan to arrive/depart?
Flights can arrive at the Honolulu International Airport anytime on January 30th. Flights can depart from the Honolulu International Airport anytime on February 4th.
Q. How much luggage can I take?
Most airlines permit each passenger to take one carry-on bag and one additional personal carry-on item, such as a purse or briefcase/laptop case. All carry-on items must fit under the seat in front of you or in the overhead compartment. Most airlines will allow you to check bags as well. Please check with your airline to confirm current luggage limitations and any applicable fees* for carry-on and checked baggage. Please note that many airlines charge significant fees for overweight or oversized luggage. Luggage may be locked only with a TSA approved lock.
Be sure that all baggage and personal belongings are properly insured. Items such as medication, jewelry or other valuables, breakable or perishable items, and important documents should be hand-carried. Responsibility will not be assumed by the airline for loss of or damage to these items.
*Please note that all baggage fees are at your own expense.
Q. What items can I carry on?
Due to potential security issues on flights, the Transportation Security Administration has updated its aviation security measures. For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website at http://www.tsa.gov/.
Q. Can I travel with my medication
One of the more popular questions we get from travelers is: “Can I travel with my medication?” The answer is yes, with some qualifiers. Here are a few tips that you might find helpful.
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It is not necessary to present your medication to, or notify an officer about any medication you are traveling with unless it is in liquid form (See next bullet).
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Medication in liquid form is allowed in carry-on bags in excess of 3.4 ounces in reasonable quantities for the flight. It is not necessary to place medically required liquids in a zip-top bag. However, you must tell the officer that you have medically necessary liquids at the start of the screening checkpoint process. Medically required liquids will be subject to additional screening that could include being asked to open the container.
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You can bring your medication in pill or solid form in unlimited amounts as long as it is screened.
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You can travel with your medication in both carry-on and checked baggage. It’s highly recommended you place these items in your carry-on in the event that you need immediate access.
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TSA does not require passengers to have medications in prescription bottles, but states have individual laws regarding the labeling of prescription medication with which passengers need to comply.
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Medication is usually screened by X-ray; however, if a passenger does not want a medication X-rayed, he or she may ask for a visual inspection instead. This request must be made before any items are sent through the X-ray tunnel.
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Nitroglycerin tablets and spray (used to treat episodes of angina in people who have coronary artery disease) are permitted and have never been prohibited.
Q. What is the weather like on Oahu?
Weather in The Hawaiian Islands is very consistent, with only minor changes in temperature throughout the year. There are really only two seasons in Hawaii: summer (kau) from May to October and winter (hooilo) from November to April. The average daytime summer temperature at sea level is 85° F (29.4° C), while the average daytime winter temperature is 78° (25.6° C). Temperatures at night are approximately 10° F lower than the daytime.
Rainfall & Trade Winds
Throughout the year, Hawaiian weather patterns are affected primarily by high-pressure zones in the north Pacific that pump cool, moist trade winds down onto the islands’ northeastern slopes. These winds are forced upslope by the mountain heights, where their moisture condenses into clouds that produce rain. Most of the rain falls in the mountains and valleys on the windward (northeastern) side of the islands. It is this weather phenomenon that creates Hawaii’s rich, green, tropical environment.
The wettest months are from November to March, but winter rains do not generally disrupt vacation plans since the weather is very localized. This means that if it is raining where you are, there is almost always a sunny spot to be found around the coast.
The Hawaiian Islands’ trade winds mean there is almost always a cooling breeze here. Several times during the year the trade winds will stop completely, and the wind will switch around to come out of the south or west, bringing stormy or hot, sticky weather. Islanders sometimes call this kona weather, because kona means leeward or south, and this points to the direction from which these weather systems arrive.
Water & Surf Conditions
The Hawaiian Islands’ near-shore water temperatures remain comfortable throughout the year. The average water temperature is 74° F (23.3° C), with a summer high of 80° F (26.7° C). Wave action varies dramatically between island coasts and seasons. Strong currents can make any beach unsafe at any time during the year, particularly in the winter. Ask your hotel staff or a lifeguard about ocean currents or look for warning flags and posted beach conditions. Please heed all weather warnings before hiking, swimming, sailing or participating in any outdoor activities.
Hawaii's Mountains & Volcanoes
Many visitors are drawn to the natural beauty found in higher elevations. Temperatures in these higher locations drop 3.5° F for every 1,000 feet above sea level that you climb, so dress appropriately in pants and several layers of clothing.
Also note that because of these high elevations, there is less protection from the sun's powerful UV rays, so come prepared with sunblock and sunglasses.
Q. What should I pack?
In Hawaii, every day feels like Aloha Friday. Clothing is casual, and except for one or two upscale restaurants, jackets are not required for dinner. Men in Hawaii have it easy because aloha shirts (casual button-down or collared shirts) are appropriate for just about any occasion. Hawaii’s year-round tropical climate ranges from bikini weather during the day to a light sweater or jacket in the evening. Comfortable shoes or sandals are fine for most occasions.
Sun Protection
Hawaii’s proximity to the sun makes for gorgeous tans and nasty sunburns, even on cloudy days. If you want that golden glow, tan slowly with a high SPF sunscreen. Bring reef-safe sunscreen to help prevent bleaching of coral and other damage to the islands' ocean habitat. Also, protect yourself with a brimmed hat and sunglasses.
Ocean Activities
If you will be boating, swimming, surfing or enjoying any of Hawaii’s other water activities, bring sun protection gear and sunscreen. Swimsuits are easy to purchase, and scuba suits and gear can be rented.
Outdoor Wear
If you will be hiking or will require specialty clothing/equipment, consider buying your gear before you arrive, as the selection can be limited on some islands. A light jacket is recommended for wind and rain.
Golf Attire
Most of the golf courses — public, resort or private — in Hawaii require "proper golf attire," which usually means a collared shirt and dress shorts or slacks—no denim, cargo- or sports shorts. When in doubt, it's best to contact the course or pro shop.
Q. What is the time difference in Hawaii?
Hawaii follows Hawaii-Aleutian Standard Time (HAST), which is 10 hours behind the Coordinated Universal Time (UCT-10). It is five hours behind Eastern Standard Time and two hours behind Pacific Standard Time. Hawaii does not observe Daylight Saving Time, so add one extra hour to the time difference during this period (March through November).
Q. What if I have a special health concern?
If you have any health concerns that may require special attention, please contact us prior to departure. Passengers requiring prescription medications are advised to keep them in their carry-on luggage. While we don't require information about the extent of your health concern or disability, the more information you can share with us about your specific needs, the better we are able to assist you.